International Effectiveness Centers

Interpreter Training

International Effectiveness Center has designed a program that provides quality interpreting education to experienced or inexperienced people in the medical field to become competent Health Care Interpreters.

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We provide interpreter training programs for those candidates that have no experience as medical interpreters or have not had any experience in the medical field. In order to reassert the interpreting skills and medical terminology of the experienced interpreters, we also provide advanced interpreter training programs in which the interpreter will have the opportunity to practice his/her interpreting skills and medical terminology through role plays and medical terminology workshops.

Competency Testing and Completion Certificate

Competency Testing is done weekly, and at the end of the course, through both a written and an oral test. Passing grade is 95%. Participants who receive a grade of less than 80% during the weekly test will be dropped from the course. Participants who receive a final grade of 80% to 89% will be given an option for extended training to provide an opportunity to pass.

The final oral test includes actual interpreting skills. Participants who pass both the written and oral final tests receive a Certificate of Successful Completion.

Schedule of Training

The training is highly intensive and schedules are typically 5 hours a day, 5 days a week.

In order to be part of the training program, the candidate should meet the following requirements:

Candidates with no experience must:

  • Be fluent in English (Good pronunciation, good oral and written understanding, proper use of grammar).
  • Be fluent in the second language that the candidate will be interpreting in.

Course A Training Duration: 300 hours

Experienced Candidates (minimum 5 years) must:

  • Be fluent in English (Good pronunciation, good oral and written understanding, proper use of grammar).
  • Be fluent in the second language that the candidate will be interpreting in.
  • Take a test in order to determine the level of interpreting skills and knowledge of medical terms and interpreting protocols.
    Course B Training Duration: 40 to 60 hours

Very Experienced Candidates (minimum 8 years) must:

  • Be fluent in English (Good pronunciation, good oral and written understanding, proper use of grammar).
  • Be fluent in the second language that the candidate will be interpreting in.
  • Take a test in order to determine the level of interpreting skills and knowledge of medical terms and interpreting protocols.

Course C Training Duration: 20 to 30 hours

Your team’s proficiency in navigating the intricacies of pronoun usage has not only facilitated clear and respectful communication but has also contributed significantly to the overall quality of our client care. In a healthcare setting like ours, where sensitivity to individual identities and preferences is paramount, your attention to detail and understanding of pronoun language nuances have truly set you apart.

We value the partnership we have with your organization and look forward to continuing to work together to ensure that language barriers are minimized, and all our patients receive the highest quality of care. Please extend our gratitude to your team for their dedication and proficiency in providing language access services that make a meaningful impact on our clinic’s operations.

– Lily Vu, LCSW

Program Manager
County of Santa Clara Behavioral Health Services

We have been using International Effectiveness Centers for our translation needs, and are extremely pleased with their work. They are professional, very responsive to our needs, and always on time with our deadlines. I recommend them highly.

– Beth Saiki, MPH

Director of Lung Health Programs
American Lung Association

…IEC helped my client, San Francisco Headstart, translate all their forms into Chinese, Vietnamese and Spanish. San Francisco Headstart is a nonprofit educational organization that works with immigrant families. IEC was able to translate and create files for us to print. They made a tough job easy.

– Jeannie Yee

General Manager
Giant Horse Printing, Inc.

I am pleased to recommend IEC for future organizations and businesses. Not only can IEC be an asset to a company, but also provide a competitive advantage. Their work is exceptional and I continue to hear high praise from customers as well as colleagues. Magellan does not consider IEC as just a vendor, but a partner in delivering quality communications to an increasingly global marketplace.

– Erika Murray

Project Manager
Magellan Health Services

Each office that has used IEC has been very complimentary regarding your interpreters. They are professional, patient, respectful and above all are excellent interpreters. We look forward to another year of working with IEC.

– Bobbi George

General Manager
Tender Loving Care

Contra Costa Health Services has contracted the interpreter and translation services of International Effectiveness Center (IEC) for the past five years. During this period, Taryk Rouchdy, President of IEC, and his staff, have been consistently there to facilitate our need for telephonic and in person interpreters. The quality of his interpreters has been very professional. When there were any concerns raised by staff, he and his staff have been there to quickly expedite the matter.

Overall, staff at CCHS has been very satisfied with the work and working relationship that we have had with IEC for the past five years. I personally, as manager of language services for the department, have much respect for the professionalism that Taryk and his staff has conducted themselves when providing services for us. I have no hesitation in recommending the services of IEC.

– José Martin, LMFT

RHD Language Services Manager
Contra Costa Health Services
International Effectiveness Centers

International Effectiveness Centers
Phone: (800) 292-9246
E-mail: iec@ie-center.com